आर एंड एम
हम कौन हैं
R&M Monitoring and Marketing Information
से संचालित हो रहा है 2003, our company specializes in service quality and customer experience.
Since our founding, we’ve helped organizations improve performance in customer-facing areas and gain a प्रतिस्पर्धात्मक लाभ उनके उद्योग में.
Each monitoring program is कस्टम बनाया to meet client needs. We collect and analyze data with a strong focus on details and each client’s unique goals.
हम इसके गौरवान्वित सदस्य हैं MSPA (Mystery Shopping Providers Association), and our clients benefit from shared knowledge with international companies and access to advanced mystery shopping methodologies.
हमारे अलावा क्या सेट करता है?
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Experience and proven expertise in managing large-scale service and customer experience measurement projects
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हमारा मालिकाना R-M Online system, which allows real-time data collection from multiple sources and presents results in a unified dashboard including task management and information retention tools
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राष्ट्रव्यापी कवरेज — from Kiryat Shmona (and even farther north) to Eilat
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उच्च उपलब्धता and fast response times
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Top-tier service with personal attention
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Highly trained evaluators, selected and prepared through focused professional training
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पूर्ण पारदर्शिता, विश्वसनीयता, and clear expectation alignment
हमारी कार्यप्रणाली
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A thorough selection and recruitment process for evaluators, tailored to the client’s specific needs
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A comprehensive training and certification process, including testing and onboarding
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ऑन-साइट मूल्यांकन at the point of service or sale, with the interaction documented using a digital questionnaire
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Presentation of findings to the client via an advanced alert system and dashboard, customized to the organization’s requirements
The Power of Our R-M Online System
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Real-time access to personalized, goal-oriented data, including trend analysis over time
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कार्य प्रबंधन capabilities, including deadline tracking and automatic notifications via email and SMS
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Based on our experience, we developed a dedicated mobile app for internal use by management, allowing organizations to conduct in-house evaluations and gain a significant competitive edge
क्षमा करें, कोई रिकॉर्ड नहीं मिला। कृपया अपने खोज मानदंडों को समायोजित करें और पुनः प्रयास करें।
क्षमा करें, मैप्स API लोड करने में असमर्थ है।
